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Collins Business Secrets: Dealing With Difficult People (
About this item
Seller assumes all responsibility for this listing.
Item number: 9920
Item specifics
Category
Brains & Noble > Management
Condition
new
SKU
LA-13052
Item description from the seller
The tricks that experts and top professionals use to overcome difficult people.
Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult People
Includes how to:
• Understand the different types of troublemakers
• Stay calm and firm when other people can’t
• Deal with difficult bosses, direct reports, and colleagues
• Create win-win scenarios
• Develop productive relationships with people you don’t like
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