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RETAIL FINANCIAL SERVICES

Laterna

View all books from Laterna

Pricing

₦3,500.00 /

1 available

Minimum order qty 1

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About this item

Seller assumes all responsibility for this listing. Item number: 14028

Last updated on Jun 13, 2026 06:07 PM

Item specifics

Category ACCOUNTING & FINANCE

Condition new

SKU LA-7643

Item description from the seller

This book is of particular interest for those working or aiming to work in the retail financial services environment with responsibilities in a broad range of customer facing activities.The book deals with the relationship of customers as borrowers. Money deposited by customers and then lent to others is one of the main ways in which financial services organizations generate revenue. It demonstrates how processing applications, particularly those that are assessed manually, can impact on a businessâ€™ bottom line. It provides a strong understanding of the principles of protection policies, and investment opportunities for older customers.