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The Ama Handbook of Business Letters

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About this item
Seller assumes all responsibility for this listing. Item number: 10587
Last updated on Jun 13, 2026 06:00 PM

Item specifics

Category REFERENCE
Condition new
SKU LA-8706

Item description from the seller

Though the fundamentals of letter writing have remained the same, the way we communicate in business is constantly evolving. Whether it's a formal printed letter or an email, the ability to write effective correspondence is essential for success-no matter what the industry. Containing more than 25 percent new material, "The AMA Handbook of Business Letters" provides readers with over 370 customizable model letters, divided into categories reflecting various aspects of business, including: sales, marketing, and public relations; customer service; human resources; credit and collection; letters to vendors and suppliers; confirmations, requests, and replies; permissions; and many more. In addition, the book provides readers with a refresher course in the letter-writing basics, and helpful appendices listing common mistakes in grammar, word usage, and punctuation. Comprehensive - and now extensively updated - this invaluable resource provides professionals with an adaptable template for every conceivable business correspondence need.

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