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The Domino’s Story: How the Innovative Pizza Giant Used Technology to Deliver a Customer Experience Revolution

Laterna

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₦6,600.00 /

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About this item

Seller assumes all responsibility for this listing. Item number: 27533

Last updated on Jun 13, 2026 06:33 PM

Item specifics

Category Brains & Noble > Entrepreneurship

Condition new

SKU LA-20011

Item description from the seller

As one of the most technologically advanced fast-food chains in the market, Domino's has cemented their reputation for innovation, paved in industry-leading profits. In February 2018, according to Ad Age, Domino's unseated Pizza Hut to become the largest pizza seller worldwide in terms of sales. Rather than just tampering with a recipe that was working, they decided to think outside of the pizza box by creating digital tools that emphasized convenience and put the customer first. For the first time, the adaptable strategies behind the rise and dominance of Domino's are outlined in these pages. Through the story of the Domino's, you’ll learn: How to create meaningful innovation without changing the core of the product that people already love. How to recognize and take advantage of unique opportunities to alleviate your customers’ pain points. How to grow a company by taking a holistic approach to the business. And, the importance of delivering a quality experience that will keep customers calling for more