Lucille Ossai draws upon recommendations from thought leaders and practitioners in the field: from researchers and authors to communication experts. Written in the author’s signature simple, yet authoritative style, the book is enhanced by her experience as a communications trainer, advisor, and blogger. From her anecdotes and interviews with successful professionals, entrepreneurs, and business leaders, you’ll discover what to do, what you must avoid in your communication – and how to proceed.
This evergreen resource will become your invaluable companion as you strive for excellence in your industry.
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