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QBQ!: The Question Behind the Question: Practicing Personal Accountability at Work and in Life

Brains & Noble

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About this item

Seller assumes all responsibility for this listing. Item number: 5870

Last updated on Jun 13, 2026 05:10 PM

Item specifics

Category Brains & Noble > Personal Development

Condition new

SKU BN-64293

Item description from the seller

No one can successfully achieve goals and new objectives, provide outstanding service, engage in exceptional teamwork, make change in their community or lead other people without personal accountability.

After decades of working with organisations and individuals, John G. Miller knows that the troubles that plague them cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the value of our own accountability. In this book, Miller explains how negative, ill-focused questions like “Who dropped the ball?” harm rather than help. Conversely, when we begin to ask better questions – QBQs, questions behind the questions – and to see power in ourselves, then our lives and organisations are transformed.

Succinct, insightful and practical, this book provides the tools for putting personal accountability into daily action, with astonishing results.