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The Art of Small Talk

Brains & Noble

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₦6,000.00 /

99 available

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About this item

Seller assumes all responsibility for this listing. Item number: 4984

Last updated on Jun 13, 2026 05:10 PM

Item specifics

Category Brains & Noble > Non-fiction

Condition new

SKU BN-71657

Item description from the seller

About the Author

Afolake Agunbiade is a Management Consultant and Human Resource professional with over 16 years of experience. She possesses core expertise in Process Re-engineering, Human Resource Management and Evaluation, Operational Assessment, Soft Skills Training, Customer Experience/Seduction Engineering, and Life/Performance Coaching.
She has served in senior management positions throughout her working career, in Legal Practice, Telecoms, Hospitality and Management Consulting.
As the Chief Executive Officer of Cadsync Consults, Folake has provided learning programs and advisory services to over 70 clients and has trained nearly 10,000 participants over the years. She is also the Convener of the Service Advocates and The Future of Work Community which provides capacity development and coaching opportunities for its clan members.
She holds a Bachelor’s degree in psychology, a certificate in customer service management from Rockhurst University, and a diploma from the Institute of Customer Service, USA. She also holds an MSc in Industrial Psychology, as well as a Life Coaching Certification.
Folake is the author of the bestselling book, Customer Seduction: Undressing What Profitable Customers Really Want, and She is happily married to Engr. Dr Seye Agunbiade, with four lovely children, resides in Abuja-Nigeria.