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DEVELOP YOUR ASSERTIVENESS

Laterna

View all books from Laterna

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₦3,300.00 /

Minimum order qty 1

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About this item

Seller assumes all responsibility for this listing. Item number: 18909

Last updated on Jun 13, 2026 06:16 PM

Item specifics

Category Brains & Noble > Management

Condition new

SKU LA-11117

Item description from the seller

Develop Your Assertiveness offers simple techniques to enable professionals, students and job seekers to speak up and say what they mean at work and at home. Packed with examples and exercises, it is a self-help guide covering topics such as: tension control, self-awareness and self-esteem; relationships; making and refusing requests; dealing with problem people; triggering positive responses and influencing behavior. This new edition is updated with new examples and case studies on problem people and tricky situations and brief summaries at the end of each chapter. The whole text has been revised to reflect the changes in technology, its use in the workplace and how it can create problems. Bishop touches on topics such as assertiveness online, video conferences, online meetings and advice on what to do when using body language to show assertiveness isn't an option.