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1001 WAYS TO KEEP CUSTOMERS COMING BACK

Laterna

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₦3,100.00 /

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About this item

Seller assumes all responsibility for this listing. Item number: 15615

Last updated on Jun 13, 2026 06:10 PM

Item specifics

Category Brains & Noble > Marketing

Condition new

SKU LA-2644

Item description from the seller

Sure-Fire, Can't-Miss Tips, Techniques, and Ideas for Building Lifelong Customer Loyalty Imagine having the customer-service secrets of the world's most successful businesses right at your fingertips. With this book you can! Authors Donna Greiner and Theodore Kinni spent five years uncovering how Nordstrom, Southwest Airlines, Ritz-Carlton, American Express, and other world-class companies keep their customers for life. The result is 1,001 timely, entertaining, and brilliantly inventive customer-retention ideas. Inside, you'll discover the secrets to: Â·Creating products/services tailored to your customers' needs Â·Recognizing and rewarding your most profitable trophy customers Â·Using three kinds of guarantees to build customer trust Â·Turning first-time customers into frequent buyers Â·And much more!